To Contact Sidran’s HelpDesk:

Email: help@sidran.org
Call: 410-825-8888 EXT. 102

All information shared with the helpdesk is confidential. Sidran will not provide your personal information to anyone. We try our best to answer your request within 1 week. If it is safe to leave a message on your answering machine with the information you have requested, please let us know in your message.

In order to help us to provide you with the most relevant and useful resources in an efficient manner, please provide us with as much of the following information as possible:

• your zip code
• your medical insurance provider
• mental health diagnosis for which you are seeking help
• the type of treatment and/or support you are looking for, e.g. therapist, psychiatrist, support group, treatment center

Providing us with this information on your initial message will allow us to respond to your request in an efficient manner and ensure that you receive the most effective reply.

The Help Desk DOES NOT provide clinical or counseling services. Please seek the guidance of a mental health professional for any of your needs beyond our stated purposes. The Help Desk is NOT A HOT LINE. If you need immediate help, please call 911 or go to an emergency room. If you need to call a Hotline, please visit this page for numbers.

The Trauma Resource Specialists follow the duty to warn policy. This means that if an individual makes a credible threat of violence to someone, we are bound to report that information to the authorities.